Pain Measurement Laboratory

PRIVACY POLICY

PaMeLa Inc. (the “Company”) has established the following privacy policy (the “Policy”) regarding the handling of users' personal information for the services (the “Service”) provided on this website.

1. Personal information
“Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information and is information concerning living individuals. It refers to information that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in such information, as well as information that can identify a specific individual by itself (personal identification information), such as appearance, fingerprints, voiceprint data, and health insurance card insurance holder number.
2. Acquisition of Personal Information
The Company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. The Company may also collect transaction records and payment information including users' personal information between users and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as "partners") from our partners.
3. Purpose of collecting and using personal information
The purposes for which the Company collects and use personal information are as follows

  1. To provide and operate the Service
  2. To respond to inquiries from users (including confirming the identity of the user)
  3. To send you information on new features, updates, campaigns, etc. of the Service you are using, as well as information on other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
  5. To identify users who have violated the Terms of Use or who are attempting to use the Service for illegal or unjust purposes and to refuse their use of the Service
  6. To allows users to view, change, or delete their own registered information, or view the status of their use of the site
  7. To charge users for paid the Service
  8. Purpose accompanying with the above purposes
4. Change of purpose of use
  1. The Company will change the purpose of use of personal information only when it is reasonably deemed that the purpose of the use is relevant to the purpose of use before the change.
  2. In the case of a change in the purpose of use, the Company will notify the user or publicly announce on this website the purpose of use after the change by the method prescribed by the Company.
5. Restriction on Provision of Acquired Personal Information to Third Parties
  1. The Company will not provide personal data to any third parties without obtaining the prior consent of the relevant person, except in the following cases (However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.):
    1. Cases where the provision of personal data is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the relevant person
    2. Cases where the provision of personal data is necessary for the improvement of public health or the promotion of sound development of children and it is difficult to obtain the consent of the relevant person
    3. Cases where the provision of personal data is necessary for cooperating with a governmental organization, a local government, or someone acting at their request in conducting matters prescribed by laws and regulations, and there is a risk that obtaining the consent of the relevant person may become an obstacle to conducting such matters
    4. When the Company has notified or announced the following matters in advance, and when the Company has notified the Personal Information Protection Commission
      1. The purpose of use includes provisions to a third party.
      2. Items of data provided to third parties
      3. Means or method of provision to a third party
      4. The Company will stop providing personal information to third parties at the request of the individual.
      5. Means of accepting the request of the person in question
  1. Notwithstanding the preceding paragraph, in the following cases, the recipient of such information does not fall under the category of a third party.
    1. When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    2. Cases in which personal information is provided as a result of the succession of business due to a merger or other reasons
    3. In cases where personal information is used jointly with a specific person, and where this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the user, and the name of the person responsible for managing the personal information are notified to the person in advance or are made readily available to the person in question
6. Disclosure of Personal Information
  1. When the Company receives a request for disclosure of personal information from the person concerned, the Company will disclose it to the person concerned without delay. However, the Company may decide not to disclose all or part of the personal information in the following cases, and if the Company decides not to disclose the personal information, the Company will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
    1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
    2. If there is a risk of a significant hindrance to the proper conduct of our business
    3. In case of violation of other laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.
7. Correction and deletion of personal information
  1. If the user's personal information held by the Company is incorrect, the user can request the Company to correct, add, or delete (hereinafter "correct, etc.") the personal information through a procedure determined by the Company.
  2. If the Company receives a request from a user as described in the preceding paragraph and deems it necessary to respond to the request, the Company can correct the relevant personal information without delay.
  3. When the Company corrects the information in accordance with the preceding paragraph, or when the Company decides not to correct the information, the Company will notify the user of this without delay.
8. Suspension of Use of Personal Information, etc.
  1. When the Company receive a request from a user to stop using or delete (hereinafter "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purpose of the use or that it has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.
  2. Based on the results of the investigation described in the preceding paragraph, if the Company determines that it is necessary to comply with the request, the Company will suspend the use of the relevant personal information without delay.
  3. In the case of suspension of use, etc. based on the provisions of the preceding paragraph, or in the case of a decision not to suspend the Service, etc., the Company will notify the user of such decision without delay.
  4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to take alternative measures to protect the rights and benefits of the user, such as when the suspension of use involves a large amount of cost or when it is otherwise difficult to take alternative measures, such alternative measures will be taken.
9. Privacy Policy Changes
  1. The contents of the Policy may be changed without notice to the user, except as otherwise provided by law or otherwise in the Policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy will take effect from the time it is posted on this Web site.
10. Contact for Inquiries
For inquiries about the Policy, please contact the following

Address:#E601 Osaka University Biosystems Building 6F 1-3 Yamadaoka, Suita, Osaka 565-0871, Japan
Company name:PaMeLa Inc.

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